Skip to content
Research Article Open access CC BY 4.0

Determinant of Eudaimonic Well Being: Case in Mimika Papua, Indonesia

Yohana Paliling, Bahtiar Usman, Robert Kristaung

Journal of Economics, Management and Trade · pp. 36–47 · Published 30 Apr 2024

10.9734/jemt/2024/v30i61212

Abstract

Stakeholder participation and service experience are two important factors in increasing eudaimonic well-being. This research aims to examine the relationship between stakeholder participation, service experience, stakeholder empowerment, social support and eudaimonic well-being. This research used a survey method with 120 respondents consisting of village heads and community leaders spread across 18 districts in Mimika Regency, Central Papua Province, Indonesia. The research results show that stakeholder participation has a positive effect on service experience, stakeholder empowerment has a positive effect on service experience, service experience has a positive effect on eudaimonic well-being, and stakeholder participation does not support eudaimonic well-being. The results of this research also show that service experience mediation positively influences stakeholder participation towards eudaimonic well-being, while stakeholder empowerment and social support cannot moderate the relationship between stakeholder participation and service experience. This research also found that to ensure a pleasant service experience, Bappeda must design and manage service processes based on a good understanding of stakeholder needs and goals, in particular, the meaning of service in organizational life. In addition, to facilitate stakeholder interaction with staff services, Bappeda can also wisely empower stakeholders by adapting to the level of stakeholder participation.

Stakeholder participation service experience stakeholder empowerment social support eudaimonic well-being

References (24)

  1. 1 Institutions and axioms: an extension and update of service-dominant logic [DOI]
  2. 2 Tourism and wellbeing [DOI]
  3. 3 Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites [DOI]
  4. 4 Co-created value: Multidimensional scale and nomological network [DOI]
  5. 5 Eudaimonic and hedonic well-being pattern changes: Intensity and activity [DOI]
  6. 6 A study on the continuance participation in on-line communities with social commerce perspective [DOI]
  7. 7 Absorbing Customer Knowledge [DOI]
  8. 8 What drives experiential loyalty? A case study of Starbucks coffee chain in Taiwan [DOI]
  9. 9 Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations [DOI]
  10. 10 Customer participation and well-being: the roles of service experience, customer empowerment and social support [DOI]
  11. 11 The Dark Side of Customer Participation: When Customer Participation in Service Co-Development Leads to Role Stress [DOI]
  12. 12 Intentionality and transformative services: Wellbeing co-creation and spill-over effects [DOI]
  13. 13 A quality-facilitated socialization model of social commerce decisions [DOI]
  14. 14 Customer Empowerment to Co-Create Service Designs and Delivery: Scale Development and Validation [DOI]
  15. 15 What drives consumers’ active participation in the online channel? Customer equity, experience quality, and relationship proneness [DOI]
  16. 16 Social distancing and wellbeing: conceptualizing actor distance and actor safe zone for pandemics [DOI]
  17. 17 The transformative service paradox: the dilemma of wellbeing trade-offs [DOI]
  18. 18 Service fairness and customer satisfaction [DOI]
  19. 19 Developing a Culture of Solidarity Through a Three-Step Virtuous Process: Lessons from Common Good-Oriented Organizations [DOI]
  20. 20 The Work that Work does: How intrinsic and instrumental values are transformed into relational values through active work participation in Swiss community supported agriculture [DOI]
  21. 21 Stakeholder Synergy in Social Innovation: Efforts to Reduce the Impact of Poverty in Indonesia [DOI]
  22. 22 Interaction orientation based on value co-creation theory: scale development and validation [DOI]
  23. 23 Socio-economic mapping for community empowerment in Mandalika special economic zone, Lombok, Indonesia [DOI]
  24. 24 The Impact of Servicescape on Customer Experience Quality through Employee-to-customer Interaction Quality and Peer-to-peer Interaction Quality in Hedonic Service Settings [DOI]

Cited by 0

No indexed citations yet.

Article metrics

Real usage data collected on this platform.

26

Page views

0

PDF downloads

3

Outbound clicks

0

Citations

Views over time

Views by country

Approximate, from request IP at view time — not citizenship or institution. Countries with fewer than 5 views are grouped as "Other".

Traffic sources

Referring site, by host.

Views and downloads exclude known bots/crawlers. Citations combines this platform's own DOI-resolved index with each external source's own reported total — see Cited by above for individually listed citing works. Last refreshed 0 seconds ago.