Tucking Tool: Innovation for Health and Safety of Housekeeping Personnel in Hospitality Industry

Abstract

Background: The physically demanding nature of housekeeping tasks in the hospitality industry, particularly bed-making and mattress tucking, exposes workers to significant ergonomic risks and a high prevalence of musculoskeletal disorders (MSDs). Despite this, there is a lack of targeted, practical ergonomic interventions to specifically address the strain associated with manual mattress lifting and sheet tucking. Aim: The study aims to design and evaluate a sofa cum mattress tucking tool as an ergonomic solution to reduce physical strain, improve safety, and enhance the efficiency and well-being of housekeeping staff in the hospitality industry. Study Design: Descriptive and exploratory research design. Place and Duration of Study: The study was conducted among housekeeping employees from various hotels in Vadodara. Methodology: A total of 120 housekeeping employees were selected using purposive sampling. Data were collected through structured questionnaires and observation sheets. The study focused on identifying physical discomfort, posture-related issues, and challenges faced during routine housekeeping tasks such as bed-making and mattress tucking. Based on the findings, a sofa cum mattress tucking tool was designed and developed as an ergonomic intervention. Results: Out of 120 participants, a significant proportion reported experiencing physical discomfort, particularly in the fingers, wrists, back, and neck due to repetitive tasks and awkward postures. Tasks involving bending and mattress tucking were identified as major contributors to strain and fatigue. The introduction of the sofa cum mattress tucking tool demonstrated potential in reducing physical effort, minimizing injury risks, and improving task efficiency. (Specific statistical values such as percentages or p-values were not provided in the original data). Conclusion: The sofa cum mattress tucking tool serves as an effective ergonomic innovation that supports smart housekeeping practices by reducing physical strain, preventing injuries, and enhancing productivity. It contributes to improving workplace conditions and promotes the long-term health and well-being of housekeeping personnel. Further studies are recommended to validate its effectiveness with detailed statistical analysis.