Skip to content
Research Article Open access CC BY 4.0

The Digitalization of India's Healthcare System: A Paradigm Shift amidst the COVID-19 Pandemic

Saima Ahmad, N. P. Abdul Azeez

South Asian Journal of Social Studies and Economics · pp. 1–12 · Published 15 Jun 2023

10.9734/sajsse/2023/v19i4681

Abstract

Aim: This study examines the paradigm shift in India's healthcare sector due to the COVID-19 epidemic, explicitly focusing on adopting digital healthcare. The study explores the innovative initiatives undertaken by both the government and commercial sectors in virtual health and analyzes the long-term benefits of this transition. Methodology: The study utilizes a secondary research approach to investigate the development of India's digital healthcare system. Various sources such as reports, surveys, and official documents are reviewed to gather information on implementing digital health solutions. The study examines intelligent devices, telemedicine websites, and platforms like Arogya Setu that have played a crucial role in the digital healthcare revolution. Government programs such as the National Digital Health Mission (NDHM) and the establishment of e-hospitals are also analyzed to understand their impact. The study emphasizes the significance of data mining, the development of digital health records, and the necessary infrastructure to support digital healthcare. Results: The results indicate that the COVID-19 pandemic has accelerated the digitization of India's healthcare sector. Adopting digital health solutions, including telemedicine, wearable technology, and artificial intelligence, has gained significant momentum. Initiatives like the NDHM and the establishment of e-hospitals have contributed to the successful implementation of digital healthcare. The study highlights the benefits of digital healthcare, such as improved accessibility, cost-effectiveness, and accuracy of services. The importance of data mining and the development of digital health records are underscored as critical drivers of this transformation. Conclusion: To conclude, the COVID-19 pandemic has served as a driving force for the digital transformation of India's healthcare industry. The adoption of digital health solutions and the initiatives taken by the government lay the foundation for a more accessible and patient-centred healthcare future. The study emphasizes the significant implications of digital innovations in healthcare for healthcare organizations, medical device manufacturers, and remote care providers. While acknowledging that in-person treatment is still necessary and that comprehensive digitalization takes time, the study highlights the transformative potential of digitizing healthcare to improve access to care and enhance delivery methods. This digital revolution can potentially revolutionize the healthcare industry and improve healthcare outcomes.

Healthcare COVID-19 National Digital Health Mission telemedicine artificial intelligence

Cited by 6

Electronic Health Records Reimagined: A Blockchain Approach Combined with IPFS and Brain Tumor Detection Through Machine Learning

Santhi V, Diyaa Santhosh, Sachitha C · 2024 International Conference on Smart Systems for Electrical, Electronics, Communication and Computer Engineering (ICSSEECC) · 2024

Redefining Health Solutions: The Critical Role of Data in Policy Making

Ishita Shokeen, Bhavya Saini, Vidhi Solanki · 2024 IEEE 8th International Conference on Information and Communication Technology (CICT) · 2024

Rethinking Standard Protocols

Blessing Takawira, Martha Chadyiwa, David Pooe · Advances in Business Strategy and Competitive Advantage · 2024

Artificial Intelligence in Multimorbidity Care: A Systematic Review of Opportunities, Challenges and Limitations

Liliana Hawrysz · Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu · 2025

Driving Digital Transformation in Healthcare: A Training Registration System for Efficiency and Data-Driven Decision Making

Najatul Afiqah Mohd Affandi, Muhammad Faris Hami Mohd Zahibi, Normashidayu Abu Bakar · Journal of Information and Knowledge Management · 2025

The politics of possibility in just transitions: A Foucauldian reading

Carlo Alessandro Castellanelli, Constanza Parra, Artur da Rosa Pires · Energy Research & Social Science · 2025

Article metrics

Real usage data collected on this platform.

0

Page views

0

PDF downloads

0

Outbound clicks

6

Citations

Views by country

Approximate, from request IP at view time — not citizenship or institution. Countries with fewer than 5 views are grouped as "Other".

No views recorded yet.

Traffic sources

Referring site, by host.

No traffic recorded yet.

Views and downloads exclude known bots/crawlers. Citations combines this platform's own DOI-resolved index with each external source's own reported total — see Cited by above for individually listed citing works. Last refreshed 0 seconds ago.