The Impact of Perceived Discrimination on the Job Satisfaction among Employees with Disability: A Study of Banking Sector

Abstract

Discrimination has a significant impact on individuals, particularly those from marginalised groups such as people with disabilities. It is important to know the level of the discrimination that employees face and the barriers that affect the effectiveness of the employees. The research delves into how discriminatory practices in the workplace can hinder job satisfaction. The study involves 242 respondents from the banking sector, including employees from various categories of disability, such as those with visual, hearing, and mobility impairments. The study employed a convenience sampling method to choose participants, with questionnaires used for data collection, followed by analysis. The study investigated the perceived discrimination, job satisfaction, and also basic demographic profile of the respondents. The result reveals that the means of job satisfaction vary significantly between different categories of disability. The result of the study identifies an association between job satisfaction and perceived and has a significant role in predicting the job satisfaction of employees with disabilities.