Research on Problems and Countermeasures of Online Home Office of Enterprise Employees under the COVID-19 Epidemic

Abstract

Online home office refers to a new type of office model in which the public uses a network system to perform and process work tasks at home in specific circumstances. During the COVID-19, employees’ online home office work provided guidance for enterprises’ resumption of work and production. This mode can provide more time for production work, balance employees’ work and life, and improve work efficiency to a certain extent, but still exposed some problems. On the basis of introducing the concept of online home work for enterprise employees and the literature review, this paper mainly adopts the questionnaire survey and video interview method, and distributes questionnaires to employees of small and medium-sized enterprises in Jiangsu Province of China from November 8, 2022 to March 8, 2023. 304 effective questionnaires and descriptive responses from three interviewees were returned.  With processing the data, independent variables, such as difficult to achieve physical management, immature enterprise security technology, reduced communication among employees, reduced enterprise cohesion, and imperfect legal system and dependent variables worked from home online are significantly correlated at the 0.01 level. The paper analyzes the problems existing in online home work for enterprise employees, and proposes management suggestions and countermeasures to solve the problems in online home work practice for enterprise employees.