Improve Customer Satisfaction through Effective Concrete Distribution Strategies
Journal of Engineering Research and Reports · pp. 362–370 · Published 6 Jun 2024
10.9734/jerr/2024/v26i61186Abstract
Concrete distribution is an indispensable part of urban construction. How to meet the needs of customers and improve customer satisfaction while scheduling vehicles has become a research hotspot. Aiming at the vehicle scheduling problem in concrete distribution, and considering the priority distribution of large customers can improve the satisfaction of large customers, and at the same time improve the long-term benefits of enterprises. This paper introduces the characteristics of concrete distribution, and analyzes the existing problems of concrete distribution, and puts forward countermeasures from the aspects of increasing policy support, improving the information level of commercial concrete distribution, and establishing the standard of commercial concrete distribution, so as to provide methods for solving the scheduling problem.
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