Implementation of Village Administration Service Innovation in Barru District, Indonesia

Abstract

This research evaluates the Digital Village Application (Digides) within Barru Regency's village administration, aiming to align with public service principles to improve service delivery and achieve administrative efficiency. It explores Digides’ operational benefits and identifies challenges like insufficient transparency, limited community engagement, and rights and obligations imbalances. The study underscores the necessity of innovation in governance to meet community needs and enhance social justice. Key recommendations include Digides’ integration with other governmental platforms, IT infrastructure enhancement, digital literacy promotion, and increased transparency and community involvement. These steps are intended to maximize Digides’ utility, promoting equitable and effective public services. This contribution enriches the digital governance discourse, providing insights and recommendations to advance village administration through technological innovation.