Effectiveness of the MIS Units in SUCs Samar-Leyte Islands through Management Functions: Administrators and MIS Personnel Perspective

Abstract

This paper aims to measure and determine the effectiveness of the MIS units in SUCs Samar-Leyte Islands through planning, organizing, leading, and controlling as perceived by the administrators and MIS personnel.  Management functions identify and prepare the future activities to enhance the MIS units, determine the ICT resources, create a consultation, and communicate with other offices/units. This aspect brings advantages and benefits to the institution that capture the defined management objective. Benefits management identifies goals and benefits by combining organizational changes and investments in IS/IT, and also by showing the way to achieve them [1].  As a measure to sustain the effectiveness and importance of the management operation of the MIS unit, this determines the stability, identifies the expansion of services, recognized common standard policies and procedures, improvements, and development in every office in the organization.  The process uses a descriptive survey, involves collecting information through data review, surveys questionnaires, and interviews. The findings and analysis of the operational status of the MIS unit as perceived through the management functions (planning, organizing, leading, and controlling). The performance level of satisfaction and effectiveness of the MIS units in terms of management functions were considered by the respondents as very satisfactory, thus proving the effective performance of the MIS operation.  This means that the management functions had facilitated collaboratively integrated policies and procedures to properly address the processes of the MIS operations.