Analysis of Healthcare Professional’s Knowledge and Attitude towards Telemedicine in Vijayawada, Andhra Pradesh

Abstract

Introduction: In India modern service delivery technologies like telemedicine are emerging promptly in healthcare sector. Successful implementation and utilization of novel technology hinges on several significant aspects together with knowledge, and attitude regarding technology and its user operating environment. Aim: Primary objective of this study was to determine the knowledge and attitude of health professionals towards telemedicine in Vijayawada division of Andhra Pradesh state of India. Methods: A randomized survey was conducted among healthcare professionals. A total of 123 respondents from medical and para-medical departments have participated in the study. A well-defined questionnaire was utilized to determine the knowledge and attitude of respondents about telemedicine. Data is entered and analysed using MS Excel 365 and SPSS 20.  Pearson Correlation test was used to test the correlation between knowledge and attitude and Chi-Square test to assess the significant differences amongst gender and respondent’s knowledge, and between gender and attitude of respondents about telemedicine. < 0.05 was considered as significant P-value. Results: 52.57% respondents had good knowledge level, of which 54.34% were males, there was no significant difference between respondent’s gender and their level knowledge with respect to telemedicine. Regarding attitude towards telemedicine 57.45% respondents had positive attitude towards telemedicine. Also, there was no significant difference between gender and attitude of respondents towards telemedicine. The Pearson Correlation value 0.699 indicates that a positive correlation exists between Knowledge and Attitude. Conclusion: Outcomes of the analysis indicate that though the respondent’s knowledge about telemedicine is average. Majority of respondents had positive attitude about telemedicine. COVID 19 has brought more light on telemedicine, and at this period it is very important to consider creating awareness and training the users as abundant knowledge and optimistic attitude towards the technology are significant factors to for any healthcare professional to implement and practice telemedicine.