Challenges Faced by Human Resource Department Regarding Teachers’ Promotions and Salary Upgrading: A Case of GA West Education Directorate of the Greater Accra Region of Ghana

Abstract

Promotion is among the essential human resource functions carried out in any organization. The study assessed challenges of processing teachers' promotions and salaries in Accra, Ghana. The sequential explanatory design was used for the study. The population for the research comprised teachers and officials of the human resource departments of the Ga West Education Directorate. The study used simple random and purposive sampling techniques.  Questionnaires and interview guides to collect data. A number of significant challenges were encountered by human resource departments in processing promotions and salary upgrading. These were large number of teachers due for promotion, ineffective implementation of promotion leading to number of complaints from teachers, low funding for processing promotions and salary upgrading, poor record management of promotions and salary upgrading and unfairness and corruption. The study further revealed that good promotion policy, adequate information on promotion opportunities, adequate provision of funds for processing promotions and salary upgrading, proper record management on promotions and salary upgrading are measures that could be adopted to solve problems of promotion and salary upgrading of teachers. The study recommended that all teachers who are due for promotion should be promoted and have their salaries upgraded on time. Proper records of teachers must be kept by the Ga West District Education Directorate and Ghana Education Service to ease the promotion process.