User Satisfaction Levels about m-Health Application for Growth Monitoring and Children's Development in Yogyakarta, Indonesia

Abstract

Background: The level of user satisfaction with the m-health application has a significant impact on its long-term viability. Aims: This study aims to determine user satisfaction levels about m-health applications for growth monitoring and children's development in Yogyakarta, Indonesia. Methods: This was a cross-sectional study conducted from May to November 2022 in Yogyakarta, Indonesia. The satisfaction survey was conducted on 100 respondents in Yogyakarta, Indonesia using the RASCH method with a mean rating of 1 2 3 4, from very disagree until very agree. Results: This finding showed that using RASCH method with 14 criteria the mean rate of user satisfaction is 3.5±1.5. The lowest rating is about the app's usage time suits me (3.1±1.4) and the highest rating is about the ease of use and I have many information about children health care (3.5±1.2 and 3.5±1.5 respectively). Conclusion: Based on user satisfaction evaluation tests, overall are good, for ease of use, helpfull time friendly, comfort, and providing information swiftly and properly. Futher this application needs policies to support children's health programs extensively.