Aims: This study aims to examine the direct and indirect effects of treatment adherence on patient satisfaction, incorporating service innovation into Andersen Behavioral Model of Health Service Use. Methodology: A cross-sectional survey of 220 respondents was conducted at the Wa...
Open access
Research Article10.9734/ajmah/2025/v23i101309
Patient satisfaction is a crucial aspect of healthcare quality and plays a significant role in evaluating the effectiveness of public hospitals. The main purpose of the study was to investigate the factors that affect patients’ satisfaction in public hospitals in Somalia. Physica...
Open access
Research Article10.9734/ajmah/2025/v23i31185
Meri Susanti, Marniati, Maiza Duana, Itza Mulyani, Enda Silvia Putri, Fikri Faidul Jihad & Sufyan Anwar·Asian Journal of Medicine and Health·2024
Background: Elderly individuals are vulnerable groups with high morbidity and mortality rates. Some of them suffer from degenerative diseases that are chronic in nature, thus requiring high-quality healthcare services. As preliminary data collected through interviews with 10 elde...
Open access
Research Article10.9734/ajmah/2024/v22i51010
Khairul Islam, Md. Sajidul Huq, Rokhsana Afroze, Md. Abdur Rab, A. K. M. Firoz Alam Saifullah, Md. Mahmudur Rahman & Md. Faruck Hussain·Asian Journal of Medicine and Health·2023
Aims: Patients’ satisfaction is an important health outcome, which is regarded as a determinant measure for quality of health care services. The aim of the study is to evaluate patients’ satisfaction regarding eye care services in a multi-specialty eye hospital of northern Bangla...
Open access
Research Article10.9734/ajmah/2023/v21i7826
Over several decades, a wealth of expertise and experience in improving the quality of health care has accrued globally. Despite this wealth of expertise, the challenge that is often faced by country level policymakers in both high- and low-medium income countries is to know whic...
Open access
Research Article10.9734/ajmah/2021/v19i830356
Aims: To evaluate patients’ level of satisfaction on the quality of healthcare received by focusing on waiting time due to its level of importance. Studies have shown that a good healthcare system contributes immensely to the growth of a thriving economy, because patients’ satisf...
Open access
Research Article10.9734/ajmah/2020/v18i1130271
Aims: Patient satisfaction is an important indicator of healthcare quality and effectiveness of healthcare delivery and quality of medical care. Patients ‘perceptions about health services seem to have been largely ignored and it has been a subject of great interest to any health...
Open access
Research Article10.9734/AJMAH/2018/39015
Objective: Traditional Chinese Medicine clinics (TCM) are small, National Health Insurance and private clinics in Taiwan. Measuring patient satisfaction is very difficult due to limited resources. Therefore, helping these clinics to improve service quality and satisfaction of pro...
Open access
Research Article10.9734/AJMAH/2017/37403