Use of Information and Communication Technology by Small and Medium Enterprises in Ogun State, Nigeria

Abstract

Small and medium enterprises have emerged as promising opportunities to eliminate and reduce unemployment globally. Increasing levels of technological advancement has revolutionized the dynamics of the business terrain. However, SMEs in developing countries are yet to fully explore the benefits of Information and Communications Technology. Survey data was collected from 75 SME ICT users and non-users in Abeokuta and Otta through a structured questionnaire using stratified random sampling technique. Results of regression analysis revealed that demographic variable (Staff Strength) significantly influences use of ICT among SMEs while SME service delivery had no influence on ICT use. Also, analysis of variance on the categories of SMEs was not a determinant factor on the use of ICT. The outcome of this study has implications for owners/ managers of SMEs, stakeholders, government and academic researchers in developing countries as it can provide patterns to help bridge the existing digital divide especially among Nigerian SMEs.