The Effect of Decision Support Systems on Strategic Business Decisions: Evidence from Manufacturing Companies in Nigeria

Abstract

This study examined the evaluation of the effect of Decision Support System on Strategic Business Decisions from selected manufacturing companies in Nigeria. The effective utilization of decision support system is crucial in driving business decisions, yet its impact on decision making within Nigeria manufacturing companies remains underexplored. This study examined the evaluation of the effect of Decision Support System on Strategic Business Decisions from selected manufacturing companies in Nigeria. The study employed a qualitative survey research design. The population for the study comprised top-level managers, middle managers, and operational managers from 34 listed manufacturing companies in Nigeria Exchange Group. A stratified random sampling technique was employed to select 1,014 samples. Taro Yamane’s formula was employees to select the sample size of 286 respondents. Data collection is collected through a close ended questionnaire based on a five likert scale, designed to assess perceptions and practices related to decision support system. The data were analyzed using ordinary regression analysis to estimate the relationship between the dependent and independent variables. The findings revealed positive significant association between decision support system on strategic business decisions. This study hereby recommended Nigeria Manufacturing companies should invest in robust decision support systems to ensure continuous improvement and accountability. This study concludes that effective implementation and enhancement of decision support system can sustainably impact business decision process in Nigeria manufacturing companies.