Knowledge Management Maturity Level of Steel Fabricator Companies in Indonesia

Abstract

Improving the maturity of knowledge management implementation is considered a promising approach that can help companies to gain a competitive advantage and improve company competitiveness. This study was conducted to evaluate the achievement of the maturity level of knowledge management implementation in steel fabricator companies in Indonesia using the methodology published by the Asian Productivity Organization (APO) in 2020. The evaluation was carried out on 7 steel fabricator companies in Indonesia with a non-random judgmental quota sampling method by distributing questionnaires, each of the question of indicators can be rate from 1 (doing poorly) to 5 (doing very well). Based on the results of the analysis, found that from 7 categories, there are some categories need to be improved, they are "Learning and Innovation", "Knowledge Processes" and "People”. It is found that the maturity level of the application of knowledge management for steel fabricators in Indonesia is at the expansion level, where knowledge management has been implemented but has not been carried out thoroughly in the organization.