Skip to content
Research Article Open access CC BY 4.0

Impact of Real Estate Environment on Knowledge Worker Performance in IT Companies: Evidence from Sri Lanka

Prathap Kaluthanthri, Dulshika Abanpola

South Asian Journal of Social Studies and Economics · pp. 31–44 · Published 25 Nov 2022

10.9734/sajsse/2022/v16i2608

Abstract

Knowledge worker performance is becoming an increasingly important requirement in information technology (IT) firms for its competitiveness. Although employee performance is an extensively researched area, the impact of the real estate environment of office on the performance of employees is still unexploited. The impact of the physical and social workplace on cognition and knowledge sharing by the knowledge worker and its impact on the knowledge worker's performance are hardly discussed in the literature. In this context, this study aims to investigate the relationship between the physical and social workspace setting on the knowledge worker performances in the Information Technology (IT) industry in Sri Lanka. The outcome of the study provides insight to top management of IT companies to confirm how attributes of office real estate environment contributes to knowledge worker performance. The study applied a quantitative approach to explore the impact of the physical and social workspace on the performance of knowledge workers. The study employed a convenience sampling method for collecting data from 185 respondents who worked in IT industry using a self-administered questionnaire. Partial Least Squares Structural Equation Model (PLS –SEM) was used to analyze the data. The findings of the study confirmed that physical workspace support cognitive work and knowledge sharing of a knowledge worker. Physical workspace characteristics have the strongest impact on knowledge sharing than the cognitive work of the knowledge employee. In addition, the analysis confirmed that cognitive work also supports knowledge worker performance. Thus, findings suggest that a review of the physical workspace of the IT organization is an important strategic decision to ensure higher order performance of the IT employees. In summary, the study argued that the physical workspace of the organization seems to play a pivotal role in ensuring the higher performance of the employee via cognition. Thus, this paper contributes to IT company management to think out of the box to ensure an improved physical workspace for better employee performance.

Physical and social workspace knowledge sharing cognitive work knowledge worker performance

References (34)

  1. 1 Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses [DOI]
  2. 2 PLS-SEM: Indeed a Silver Bullet [DOI]
  3. 3 \nThe use of partial least squares path modeling in international marketing [DOI]
  4. 4 PLS-SEM or CB-SEM: updated guidelines on which method to use [DOI]
  5. 5 The Concept of “Ba”: Building a Foundation for Knowledge Creation [DOI]
  6. 6 The use of partial least squares path modeling in international marketing [DOI]
  7. 7 Partial Least Squares Structural Equation Modeling (PLS-SEM) Techniques Using SmartPLS
  8. 8 An Energy-Efficient Architecture for the Internet of Things (IoT) [DOI]
  9. 9 Team Cognition: Development and Evolution in Software Project Teams [DOI]
  10. 10 The Mysterious Art and Science of Knowledge-Worker Performance
  11. 11 Do new ways of working increase work engagement? [DOI]
  12. 12 A Study of Job Motivation, Satisfaction, and Performance among Bank Employees
  13. 13 Impact of workplace connectivity on office productivity [DOI]
  14. 14 Effect of workplace incivility on job satisfaction and turnover intentions in India [DOI]
  15. 15 Conceptual approaches to wellbeing in buildings: a scoping review [DOI]
  16. 16 Knowledge sharing through co‐presence: added value of facilities [DOI]
  17. 17 Knowledge Sharing Behavior: The Role of Spatial Design in Buildings [DOI]
  18. 18 What matters for knowledge work productivity? [DOI]
  19. 19 Productivity drivers of knowledge workers in the central London office environment [DOI]
  20. 20 Salutogenic and user-centred approach for workplace design [DOI]
  21. 21 The physical work environment and its relationship to stress [DOI]
  22. 22 An experience sampling approach to the workplace environment survey [DOI]
  23. 23 New ways of working:Microsoft’s ‘mobility’ office
  24. 24 Workplace Security for Home Health Care Employees [DOI]
  25. 25 A Methodology for the Categorisation of Software Projects in Nigeria Based on Performance [DOI]
  26. 26 Distributed, Negotiable and Hyper-Individual Towards a Definition of Shareable Knowledge [DOI]
  27. 27 Helping Corporate Real Estate Management with the implementation of a modern work environment that supports employees and their activities : an analysis of different preferences in 5 European countries
  28. 28 Start Me Up: On Becoming an Entrepreneur in a Shared Workspace
  29. 29 Summary—The (Bumpy) Road to Becoming a CRE Manager [DOI]
  30. 30 Structural Holes: The Social Structure of Competition
  31. 31 Editor’s Comments [DOI]
  32. 32 Factors Influencing Call Center Agent Attrition: a Case of Kenya Power Call Center
  33. 33 Built Environment and Health [DOI]
  34. 34 Linking Human Capital and Organizational Performance: The Impact of Employee Health Behaviors [DOI]

Cited by 2

Systematic Literature Review on IT Strategic Workspaces: Approach to Develop an Ideal Environment

Alden Ardiwinata Putra, Princessa Fortunata Fusanto, Nebrisca Valonika · International Conference Computing Engineering and Design · 2023

Showing 1 of 2 known citations — external sources report more than can currently be individually listed.

Related research

Article metrics

Real usage data collected on this platform.

71

Page views

0

PDF downloads

32

Outbound clicks

2

Citations

Views over time

Views by country

Approximate, from request IP at view time — not citizenship or institution. Countries with fewer than 5 views are grouped as "Other".

Traffic sources

Referring site, by host.

Views and downloads exclude known bots/crawlers. Citations combines this platform's own DOI-resolved index with each external source's own reported total — see Cited by above for individually listed citing works. Last refreshed 0 seconds ago.