Application of Knowledge Management Skills in University Administration in Nigeria: Evidence from Heads of Departments

Abstract

This study examined heads of departments’ application of knowledge management skills in university administration. One research question and one hypothesis were posed along the dimensions of knowledge management skills namely knowledge sharing, knowledge capturing, knowledge mapping and knowledge storing to guide the study. A descriptive survey design was adopted and a proportionate sample of 200 was drawn from a population of 274 HODs in the 4 federal Nigerian universities. Data were collected using a researcher-constructed questionnaire titled “Knowledge Management Skills and University Administration Questionnaire (KMSUAQ)”. Data collected were analysed using descriptive statistics (Mean, X and Standard Deviation, SD) and Independent t-test. Results of the study revealed that HODs were effective in their applications of knowledge sharing and knowledge capturing, but were not effective in their applications of knowledge mapping and knowledge storing aspects of knowledge management skills in university administration. HODs apply knowledge sharing skill most and knowledge mapping skill least in university administration. Gender does not significantly influence HODs’ application of knowledge management skills in university administration. In the light of these findings, it was recommended among others, that HODs should intensify efforts towards ensuring that measures are adopted whereby knowledge mapping and storing are explored always in their administration at the departmental level.