This study examined the factors contributing to customer delight among mall shoppers through explanatory factor analysis. There were five (5) key informants who participated in interviews to identify the factors of customer delight. Based on their responses, the researcher identi...
Open access
Research Article10.9734/ajeba/2024/v24i111586
In recent years, corporate risk disclosure has gained increasing attention in corporate governance discourse due to its potential impact on financial performance. The need for transparency in reporting risks has become more critical, particularly in the industrial goods sector, w...
Open access
Research Article10.9734/ajeba/2024/v24i111582
Aims: This study aims to determine, both simultaneously and partially, the effect of Influencer Marketing (IM) and Social Media Marketing (SMM) on Purchasing Decisions (PD) on Uniqlo fashion products. Study Design: This type of research is descriptive quantitative research which...
Open access
Research Article10.9734/ajeba/2024/v24i111583
Based on the double difference (DID) method, this study examines the impact of "smart city" pilot policies on the quality of export products in Chinese cities. Using data from three batches of smart city pilot cities from 2012 to 2014, the results show that smart city constructio...
Open access
Research Article10.9734/ajeba/2024/v24i111584
Cocoa farming supports rural livelihoods, yet farmers face financial risks that threaten their welfare. Thus, this study examines the impact of financial risk on the welfare of cocoa farmers in Southwest Nigeria. A multi-stage sampling method was employed to select 396 respondent...
Open access
Research Article10.9734/ajeba/2024/v24i111585
Leadership in healthcare institutions has a significant effect on financial management practices, which are crucial for ensuring the sustainability and efficiency of service delivery. This study explores the effect of various leadership styles—autocratic, democratic, laissez-fair...
Open access
Research Article10.9734/ajeba/2024/v24i111579
The concept of person-job fit is characterized as the degree of collaboration between both the worker and the work. It is connected to the communication between interaction for further development of job as well as relevant employee organization. Employee creativity is the capaci...
Open access
Research Article10.9734/ajeba/2024/v24i111580
Spearheading the cause of the communities is often eulogized as the overwhelming mandate of the corporate houses. There are a plethora of instances wherein companies of various sorts put serious effort on their social obligations and financially invest a lot in various developmen...
Open access
Research Article10.9734/ajeba/2024/v24i111581
The purpose of this conceptual paper was to investigate the effect of customer relationship management practices on customer retention in the Sacco sector in Kenya. This paper examined how service quality, technology adoption, and complaint handling affect customer retention in t...
Open access
Research Article10.9734/ajeba/2024/v24i111578
This research study investigates the role of SHRM in M&As in Access bank, Nigeria during its mergers and acquisitions (M&A) in 2019. It further explores the relations, and factors impacting both SHRM and M&As. It further explores employees’ retention (EI), integration...
Open access
Research Article10.9734/ajeba/2024/v24i111574