Performance Efficiency Evaluation of Information and Communication Technology (ICT) Application in Human Resource Management during COVID-19 Pandemic: A Study on Banking Industry of Bangladesh
Md. Habibur Rahman, Prantika Mutsuddi, Sanjoy Kumar Roy, Md. Al- Amin, Fatema Jannat
South Asian Journal of Social Studies and Economics · pp. 46–56 · Published 12 Dec 2020
10.9734/sajsse/2020/v8i430218Abstract
With the things that go towards the efficiency of ICT usage in HRM, measuring and evaluating have become one of the key goals for researchers and practitioners. When it is related to crisis moments like the COVID-19 pandemic whereas considering the performance of organizations it becomes practically important to examine the level of performance efficiency in HRM. Therefore, in this study, some aspects are explored to know the efficiency of HRM performance with the application of Information and Communication Technology (ICT) in its functions maintaining social distance during the COVID-19 pandemic. While using the regression model, people management, regular HR activities, HR payroll and rewards, and performance evaluation and promotion are taken as independent variables while the HR performance efficiency is taken as a dependent variable. Correlation and regression analyses were conducted to examine the efficiency of HR functions during the pandemic following principal component analysis. The use of ICT assures Human resource management performance efficiency without taking face-to-face interaction during the pandemic. Further, the findings will help practitioners to adopt ICT in the HRM perspective of all organizations and to make the decision about how much modification needs to be done to maximize overall efficiency within the limited resources during any pandemic.
References (30)
- 1 Common method biases in behavioral research: A critical review of the literature and recommended remedies. [DOI]
- 2 Organization Theory and Design
- 3 Big data analytics and firm performance: Effects of dynamic capabilities [DOI]
- 4 Regression modeling strategies : with applications to linear models, logistic and ordinal regression, and survival analysis [DOI]
- 5 Information Technology and Productivity: Evidence from Country-Level Data [DOI]
- 6 A case study on strategies to deal with the impacts of COVID-19 pandemic in the food and beverage industry [DOI]
- 7 Administrative and Strategic Advantages of HRIS [DOI]
- 8 Organizational Design Challenges Resulting From Big Data [DOI]
- 9 The Impact of Environmental Factors on Academic Performance of University Students Taking Online Classes during the COVID-19 Pandemic in Mexico [DOI]
- 10 Liberating HR through technology [DOI]
- 11 Human resource management [DOI]
- 12 Evaluating business performance of wealth management banks [DOI]
- 13 Investments in ICT‐capital and economic performance of small and medium scale enterprises in East Africa [DOI]
- 14 Electronic human resource management and organizational innovation: the roles of information technology and virtual organizational structure [DOI]
- 15 Computer Literacy and Human Resource Management: A Public/Private Sector Comparison [DOI]
- 16 Organizational structure and the use of information technology: Preliminary findings of a survey in the private and public sector [DOI]
- 17 Exploring the relationships between user information satisfaction and job satisfaction [DOI]
- 18 The New Way of Working: Bricks, Bytes, and Behavior [DOI]
- 19 Impact of Motivation and Job Satisfaction on Employee’s Performance: An Empirical Study [DOI]
- 20 Relationship between Organizational Strategy and Leadership Style in Performance Efficiency [DOI]
- 21 Global Information Technology and Systems Management: Key Issues and Trends
- 22 The Impact of ICT Investment on Establishment Productivity [DOI]
- 23 Management and Information Technology [DOI]
- 24 Analysis of Human Resource Development for Information Technology and E-Commerce in Iran [DOI]
- 25 Work Design Characteristics of Mobile-Intensive Workers: Implications for Future Work Design [DOI]
- 26 Multivariate Data Analysis [DOI]
- 27 International Journal of Information Management [DOI]
- 28 National Institute Economic Review [DOI]
- 29 Organizational effectiveness through technology innovation and HRM strategies [DOI]
- 30 2006 Technology Management for the Global Future - PICMET 2006 Conference [DOI]
Cited by 26
Dilber Yousifi · Perspectives on Development in the Middle East and North Africa (MENA) Region · 2024
A. Aslan ŞENDOĞDU, Kadir AKSAY · Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi · 2023
Varun Shenoy, P. S. Aithal · SSRN Electronic Journal · 2020
Md Sajjad Hosain · LBS Journal of Management & Research · 2025
Ali Cheshmehzangi, Zhaohui Su, Tong Zou · Frontiers in Human Dynamics · 2023
Rejaul Karim, Most. Rani Khatun, Mst. Shahira Hoshain Yesmin · Global Journal of Management and Business Research · 2023
Saeid Homayoun, Mohammad Ali Bagherpour Velashani, Bashaer Khdhair Abbas Alkhafaji · Sustainability · 2023
Md Ashraf Harun · South Asian Journal of Marketing · 2022
Samiksha Kashyap, Bhakti Agarwal, Aman Pushp · Journal of Financial Economic Policy · 2025
Showing 9 of 26 known citations — external sources report more than can currently be individually listed.
Related research
- An Overview of the Sociodemographic Considerations of COVID-19 Pandemic — shares topic coverage
- Psychological Wellbeing of Healthcare Workers in Different Hospitals of Karachi (Pakistan) During COVID-19 Pandemic — shares topic coverage
- Using Ultraviolet A to Check Inanimate Objects for Thorough Cleanliness during COVID-19 Pandemic — shares topic coverage
- Covid-19 Psychological Trauma and its Associated Factors among Nurses in Southwest Nigeria — shares topic coverage
- Accessing Healthcare Services during Lockdown in an African Semi-urban Community: Influence of the Knowledge of COVID-19 — shares topic coverage
Article metrics
Real usage data collected on this platform.
70
Page views
0
PDF downloads
42
Outbound clicks
26
Citations
Views over time
Views by country
Approximate, from request IP at view time — not citizenship or institution. Countries with fewer than 5 views are grouped as "Other".
Traffic sources
Referring site, by host.
Views and downloads exclude known bots/crawlers. Citations combines this platform's own DOI-resolved index with each external source's own reported total — see Cited by above for individually listed citing works. Last refreshed 0 seconds ago.