Effect of Service Quality Dimensions on Customers’ Satisfaction: The Case of Selected Commercial Banks in Hawassa, Ethiopia
Wanno Wallole Wabara & Tsehay Tilahun Kitaw · Journal of Economics, Management and Trade · 2022
Service quality is playing an important role to deliver service for customer satisfaction. The aim of this study was to analyze effect of service quality on customers’ satisfaction in the Case of selected Commercial Banks in Hawassa, Ethiopia. This Research was conducted by using...
Open access
Research Article
10.9734/jemt/2022/v28i530409