The Influence of Frontliner Friendliness, Food Quality and Dining Experience on Passenger Satisfaction at XYZ Cruise Line Restaurant
Ricco Parulian Nadeak, Sugiyono & Sudjono · Journal of Economics, Management and Trade · 2023
This study aims to determine several things, the first is the effect of frontliner friendliness on passenger satisfaction at the XYZ cruise line Restaurant, the second is the effect of food quality on passenger satisfaction at the XYZ cruise line Restaurant; third, the influence...
Open access
Research Article
10.9734/jemt/2023/v29i91132