Stephen Acheampong

Service Quality and Customers’ Willingness to Pay for Vehicle Repairs and Maintenance Services

Collins Kankam-Kwarteng, Stephen Acheampong & Frank Amoateng · Journal of Scientific Research and Reports · 2016

This study assesses customer perception, customer expectation of service quality and their willingness to pay for vehicle repairs and maintenance services among patrons of small scale auto mechanics services in the Kumasi metropolis. Many organisations view service quality as onl...

Open access Research Article 10.9734/JSRR/2016/24918

Behavioural Factors and Investment Decisions of Bankers in Ghana

Jacob Donkor, Victoria Akohene & Stephen Acheampong · Journal of Education, Society and Behavioural Science · 2016

Behavioural finance attempts to investigate the psychological and sociological issues that influence investment decision making process of individuals and institutions. The study investigated the effects of behavioural factors on investment decisions making by bankers in Ghana. T...

Open access Research Article 10.9734/BJESBS/2016/23353