Antecedents of Customer Preferences and Satisfaction in Airbnb Stays: A Critical Narrative Review of Functional, Experiential, Relational and Contextual Drivers
Pankaj Misra & Rashi Vats · Journal of Economics, Management and Trade · 2026
Airbnb has shifted accommodation choice from a relatively standardised service comparison towards a hybrid decision involving a digital platform, an independently managed property, a host relationship and a locally embedded stay. This critical narrative review synthesises evidenc...
Open access
Research Article
10.9734/jemt/2026/v32i91464