Pushpika Gunasena

Driving Job Satisfaction in the Evolving Digital Banking Workplace through Employee Empowerment

Pushpika Gunasena & Vilani Sachitra · South Asian Journal of Social Studies and Economics · 2026

This study examines the influence of employee empowerment practices on job satisfaction in the evolving digital banking industry in Sri Lanka. It considers five aspects of employee empowerment: empowering mission and strategy (EMS), employee autonomy (EA), role accountability (RA...