Optimizing Queue Management in Healthcare Settings: Enhancing Patient Satisfaction through Strategic Approaches
Prabaharan T. & Thishopana B. · Asian Journal of Economics, Business and Accounting · 2024
This study aims to investigate the interplay between queue management aspects (service quality, waiting time, waiting environment, queue discipline), and patient satisfaction within the healthcare context, while also assessing the impact of these factors on patient satisfaction l...
Open access
Research Article
10.9734/ajeba/2024/v24i51327