Measuring Services Quality: Tabuk Municipal
Saleh Hamed Alharbi & Omer Ahmed Sayed · Journal of Economics, Management and Trade · 2017
This study evaluates service quality in Tabuk Municipality and tries to identify employee constraints of providing better service. The study used SERVPERF presented by Cronin and Taylor [2] to explore client perceptions of the service quality provided by municipal Tabuk. Intervie...
Open access
Research Article
10.9734/BJEMT/2017/33021