Nurjannah Nurjannah

The Knowledge and Accuracy Roles in Explaining the Business Communication on Customer Satisfaction inside SMEs

Nurjannah Nurjannah, Ris Akril Nurimansjah, Muhammad Haekal Yunus, Munawir Munawir, Erwina Erwina & Yunus , Muhammad Haekal · Asian Journal of Advanced Research and Reports · 2023

The literature explains that some SMEs tend to deal with a business communication problem during the market share customer satisfaction development, for example, there is a personal interest of employee, which is the tendency in changing the information inside the company in ever...