Customer Satisfaction and Service Quality: A Study on BRELA in Tanzania
Nehemia Mihayo · South Asian Journal of Social Studies and Economics · 2024
This study focused on assessing customer satisfaction with the quality of services provided by Tanzania's Business Registrations and Licensing Agency (BRELA), particularly its Communication Unit in Dar es Salaam. The research had three main objectives: identifying frequently inqu...
Open access
Research Article
10.9734/sajsse/2024/v21i11909