The Effect of System Quality, Information Quality and Service Quality Towards Customer Loyalty Using Mobile Banking Application
Muhammad A. Mahendra, Wahyu A. Winarno & Alwan S. Kustono · Asian Journal of Economics, Business and Accounting · 2021
Aims/ Objectives: This study aims to examine the effect of system quality, information quality and service quality on customer loyalty with satisfaction as a moderating variable for users of the mobile banking application of Bank BRI Jember Branch. Study Design: Quantitative Rese...
Open access
Research Article
10.9734/ajeba/2021/v21i1630485