Role of Total Quality Management (TQM) as a Tool for Performance Measurement in Small and Medium-sized Enterprise (SME’S) in Ghana
Michael Kwamega, Dongmei Li & Evans Brako Ntiamoah · Journal of Economics, Management and Trade · 2015
In the phase of globalization and internationalization, businesses and organizations around the globe have launched Total Quality Management (TQM) programs in an endeavor to gain or remain competitive in this dynamic business environment. Herein, this paper focuses on the role of...
Open access
Research Article
10.9734/BJEMT/2015/20806