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Jacob Donkor

Publications (3)

Behavioural Factors and Investment Decisions of Bankers in Ghana

Jacob Donkor, Victoria Akohene & Stephen Acheampong · Journal of Education, Society and Behavioural Science · 2016

Behavioural finance attempts to investigate the psychological and sociological issues that influence investment decision making process of individuals and institutions. The study investigated the effects of behavioural factors on investment decisions making by bankers in Ghana. T...

Open access Research Article 10.9734/BJESBS/2016/23353

Service Quality and Customer Satisfaction in Loan Acquisition: Evidence from Commercial Banks in Ghana

Collins Kankam-Kwarteng & Jacob Donkor · Journal of Economics, Management and Trade · 2015

The financial sector of Ghana is now characterized by increasing competition in the granting of loans to its customers. Most of the banks are employing cutting edge technology to improve the quality of their services and to roll out new products including loans for their clients....

Open access Research Article 10.9734/BJEMT/2016/21801