This study aims to evaluate the quality of public services at Bank Mandiri KCP Paguyaman in Gorontalo Regency using the SERVQUAL approach, which covers five main dimensions: tangibles, empathy, responsiveness, reliability, and assurance. This study is motivated by the success of...
Open access
Research Article10.9734/ajarr/2025/v19i61051
Digital transformation in governance demands improved data quality as the foundation for effective and transparent decision-making. One of the strategic policies promoted by the Indonesian government is the implementation of One Data Indonesia, which aims to produce quality, stan...
Open access
Research Article10.9734/ajess/2025/v51i51963
Purpose of the Study: This study aims to analyze the competence of village officials in managing Village Funds in Telaga District, Gorontalo Regency. The main focus of this study is to understand the level of knowledge, skills, and factors that influence the effectiveness of vill...
Open access
Research Article10.9734/ajess/2025/v51i31820
This study aims to analyze the implementation of the Prevention, Eradication, Abuse, and Illicit Trafficking of Narcotics (PEAIDT) policy in Gorontalo City. This study uses a descriptive qualitative approach with data collection methods through observation, in-depth interviews, a...
Open access
Research Article10.9734/ajarr/2025/v19i51011
This study aims to determine and analyse the level of compliance, smooth routine functions, performance and desired impact on the implementation of the study assignment policy for ASN in the Gorontalo Provincial Government. This research uses qualitative research methods and for...
Open access
Research Article10.9734/ajarr/2025/v19i1884