Customer Churn Prediction using Machine Learning Models
Glory Sam, Philip Asuquo & Bliss Stephen · Journal of Engineering Research and Reports · 2024
Customer churn is a critical concern for the telecommunication industry. Understanding and predicting customer churn can lead to more effective retention strategies and an increase in profitability. Predicting customer churn allows telecommunication companies to identify potentia...
Open access
Research Article
10.9734/jerr/2024/v26i21081