The Knowledge and Accuracy Roles in Explaining the Business Communication on Customer Satisfaction inside SMEs
Nurjannah Nurjannah, Ris Akril Nurimansjah, Muhammad Haekal Yunus, Munawir Munawir & Erwina Erwina · Asian Journal of Advanced Research and Reports · 2023
The literature explains that some SMEs tend to deal with a business communication problem during the market share customer satisfaction development, for example, there is a personal interest of employee, which is the tendency in changing the information inside the company in ever...
Open access
Research Article
10.9734/ajarr/2023/v17i9518