Self-service Technologies as a Catalyst for Service Excellence in Southeast Nigerian Hospitality Sector
Nkechi Regina Kwusi, Elsie Nwamaka Nwaka & Amarachi Magdalene Udenwa · Asian Journal of Advanced Research and Reports · 2025
Self-service technology (SSTs) are widely found in various industries in the world presently and are also gradually being introduced into Nigeria, mostly in the banking, retail, healthcare, and transport sectors. This study investigated the relationship between self-service techn...
Open access
Research Article
10.9734/ajarr/2025/v19i91155