Edlyn P. Luntad

Customer Satisfaction with E-banking in Rural Philippines: Basis for Action Plan

Marianil P. Andoyo, Jay Ann M. Cabiza, Sarah Mae P. Dino, Dennes Mia Babe D. Estrella, Edlyn P. Luntad & Jilla Mae D. Susada · Asian Journal of Education and Social Studies · 2025

This study assessed customer satisfaction with e-banking services among government employees in Cateel, Davao Oriental, Philippines. A descriptive-comparative design was used, gathering data from 185 respondents through a structured survey. Results showed a high overall level of...