Corporate social responsibility (CSR) has been seen increasingly used as to gain competitive advantages. It has become especially significant in retailing industry where CSR practices in health, safety and environmental issues are concerned. This research was undertaken to study...
Open access
Research Article10.9734/JEMT/2019/46107
Service is dictated by its inseparability, variability, intangibility and perishability characteristics, inherent characteristics that make it more difficult for an organization to market and sustain its marketability. Studies have revealed relationships between Corporate Social...
Open access
Research Article10.9734/JEMT/2017/34279
A rapid expansion of higher education in last ten year in Hong Kong, especially in the development of self-financed programmes, it is necessary to address the issue of the qulaity of education, student satisfaction and image of institutions. Despite extensive studies in the areas...
Open access
Research Article10.9734/BJEMT/2016/23422
The rapid and accelerating development of information and communication technology (ICT) has caused an unprecedented expansion in Hong Kong’s ICT industry and a simultaneous increase in the demand for ICT practitioners. With the intention of helping ICT-related companies in Hong...
Open access
Research Article10.9734/BJEMT/2014/10056
Aims: Market studies indicate that Hong Kong consumers are affluent and generally live a trendy, refined lifestyle. As such, besides traditional food markets, Hong Kong’s free market economy has spawned various forms of food retailers, such as supermarkets, fast foods chains and...
Open access
Research Article10.9734/BJEMT/2014/11311
Recent years have witnessed various changes in the business world regarding technology and ecological degradation, which has seen corporate social responsibility increasingly used as a competitive tool in all industries. This research examined the perception of customers of fast-...
Open access
Research Article10.9734/ARJASS/2018/44116
There has been a remarkable transformation in the business world over the last few decades with the concept of corporate social responsibility (CSR) having been universally embraced. CSR is prolific and paradoxical business applications, whereby businesses are made responsible fo...
Open access
Research Article10.9734/BJEMT/2017/31392
Having a rapid expansion and huge investment in the higher education sector in Hong Kong in last ten years, especially the development of self-financed programmes, it becomes necessary to address the issue of the education quality, student satisfaction and reputation of instituti...
Open access
Research Article10.9734/BJESBS/2016/22958
Aims: With the rapid expansion of Hong Kong’s higher education sector since the evolution of its knowledge-based economy in the 1980’s, the size and number of government-funded and self-funded higher education institutions in Hong Kong has increased substantially. With the launch...
Open access
Research Article10.9734/BJESBS/2014/11312
Aims: Customer loyalty, which is affected by satisfaction, brand preference and switching costs, is an important concept in service industries as it is known to increases market share and revenue while bringing down the cost of acquiring and retaining customers. Healthcare insur...
Open access
Research Article10.9734/BJEMT/2014/6318
Aims: The development of knowledge-based economy in Hong Kong requires employees with higher education level and more up-to-date knowledge. Information and communication technology (ICT) industry has been growing rapidly which is important for building a knowledge-based economy b...
Open access
Research Article10.9734/BJESBS/2014/4810
Recent years have witnessed various changes in the business world regarding technology and ecological degradation, which has seen corporate social responsibility (CSR) increasingly used as a competitive tool in all industries. It has become especially popular in the fiercely comp...
Open access
Research Article10.9734/jemt/2019/v23i430140
Service industries, such as banking and finance retailing, are different in many ways to industries that deal with a tangible product. Therefore, service-marketing gurus emphasize process, people, and physical elements to enable service providers to market themselves effectively....
Open access
Research Article10.9734/AJEBA/2017/35538
This research empirically investigated the relationships between knowledge transfer, knowledge dissemination capability and inter-organizational dynamics in public and private sectors organizations. The research employed a quantitative methodology to investigate the effects of as...
Open access
Research Article10.9734/BJEMT/2015/19168
In China, the employee attrition rate was 8.3% in 2001 and reached 11.3% in 2004 while some firms observed turnover rates as high as 30% [1]. The rate of China’s nationwide employee turnover increased every single year over the past decade with the employee turnover rate in 2011...
Open access
Research Article10.9734/BJEMT/2015/13165