Theoretical Conceptual Framework Model of Service Innovation in Improving Academic Quality at Gorontalo Private Universities
I Kadek Satria Arsana, Ansar, Hasim, Juriko Abdussamad & Yanti Aneta · Asian Journal of Education and Social Studies · 2025
Aims: Digital transformation in higher education requires service innovations that can respond to academic quality challenges in a sustainable manner. However, in the context of private universities, the adoption of innovations is often not optimal due to technical, structural, a...