Queue Management Benchmark for Modelling Patients' Flow in Nigerian Public Hospitals
Akpan, Anietie Peter & John, Efiok Nsikan · Journal of Economics, Management and Trade · 2021
Although queue management in hospitals is widely researched, little is known about the benchmark for modelling patients flow in terms of the optimal number of servers required for effective service delivery. This study applied the queuing theory to the Nigerian public hospitals b...
Open access
Research Article
10.9734/jemt/2021/v27i830359