The Influence of Digital Communication and Mobile Banking Services on Customer Satisfaction at Bank Mandiri
Agnes Monica, Markoni Badri & M. Yusuf · Asian Journal of Economics, Business and Accounting · 2025
This study aims to examine the influence of digital communication and mobile banking services on customer satisfaction, with Bank Mandiri customers in Palembang City serving as the research object. Utilizing a quantitative approach, data were gathered through a questionnaire dist...
Open access
Research Article
10.9734/ajeba/2025/v25i91968