The Relationship between Employee Roles and Service Quality
Acman,Kent Joshua, Apa,Bryan, Salas,Bridget Jean Ivory S. & Taripe. Elmer A. · South Asian Journal of Social Studies and Economics · 2024
The purpose of this study is to investigate the correlation between employees` roles and service quality. Descriptive method design and stratified random sampling techniques were used to select 15 restaurant establishments into three categories, which are snack bar/café, canteen/...
Open access
Research Article
10.9734/sajsse/2024/v21i5819