Customer Churn Prediction in the Telecommunication Industry Over the Last Decade: A Systematic Review
Grace Tebu & Aaron Izang · Asian Journal of Research in Computer Science · 2025
Aims: This study explores the application of machine learning algorithms in predicting customer churn within the telecommunications sector. By analyzing various predictive models, the study identifies key factors influencing churn and assesses how data integration enhances predic...
Open access
Research Article
10.9734/ajrcos/2025/v18i4618