Service Quality and Customer Satisfaction of Electricity Distribution Company: A Study of Olumo Business Hub, Abeokuta, Ogun State
A. Shodiya Olayinka, O. Ojenike Joseph, O. Jolaosho Surajudeen & T. Adebayo Adeyinka · Asian Journal of Economics, Business and Accounting · 2018
This study examines the relationship between service quality and customer satisfaction in Ibadan Electricity Distribution Company. To achieve this, IBEDC customers residing in Ogun State were sampled to seek their opinion on their level of satisfaction with IBEDC's services. Surv...
Open access
Research Article
10.9734/AJEBA/2018/44493