A. Osagede, Esther

Consumer Perception and Satisfaction of Hotel Services in Lafia, Nasarawa State, Nigeria

C. E. Amfani-Joe, Bahagu, Abdullahi & A. Osagede, Esther · Asian Journal of Advanced Research and Reports · 2018

Customer satisfaction with hotels is largely based upon the anticipated quality of services and perceived expectation from the hotel ratings. Customer's perception of hotel is, therefore, a derivative of value expectation for prices offered by the hotel for their services.  This...